Privacy Policy

Who We Are

OC NutriHealth ("we", "us", "our", "I", or "my") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, subscribe to our email list, complete forms, book consultations, join programs, or otherwise interact with our services.

This policy may be updated from time to time to ensure it remains accurate and compliant with applicable laws.

Information We Collect

Depending on how you interact with OC NutriHealth, we may collect:

Personal Information

  • Name

  • Email address

  • Telephone number

  • Date of birth

  • Gender

  • Address

  • Emergency contact details

  • Information submitted through contact forms, applications, questionnaires, or consultations

Health Information

Where relevant to the services provided, we may collect:

  • Medical history

  • Health questionnaires

  • Symptoms and health concerns

  • Supplement and medication information

  • Test results

  • Progress tracking information

  • Lifestyle, nutrition, exercise, and wellbeing information

Website Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookie data

How We Use Your Information

We may use your information to:

  • Provide consultations, programs, memberships, coaching, or educational services

  • Respond to enquiries and support requests

  • Manage bookings and appointments

  • Deliver email communications and newsletters

  • Track progress and improve client support

  • Improve our website, content, and services

  • Meet legal, regulatory, or professional obligations

Email Marketing

If you subscribe to our email list, we may send educational content, updates, blog posts, resources, promotional offers, and information about our services.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

We will never sell your personal information to third parties.

Legal Basis For Processing

We process personal information on one or more of the following legal bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

Where health-related information is collected, this will generally be processed with your explicit consent.

Third-Party Services

We may use trusted third-party providers to help operate our business and deliver services.

These may include providers of:

  • Website hosting

  • Email marketing

  • Appointment scheduling

  • Client management systems

  • Payment processing

  • Analytics services

Information may be processed by these providers only where necessary to deliver the relevant service.

Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website performance, and enhance user experience.

You can choose to disable cookies through your browser settings, although some parts of the website may not function correctly.

Data Retention

We will retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

Where health-related consultation records are collected, these may be retained for up to 7 years following the end of our professional relationship, or longer where required by law.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

However, no method of data transmission over the internet can be guaranteed to be completely secure.

Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict or object to processing

  • Withdraw consent where consent is the legal basis for processing

  • Request a copy of your information in a portable format

  • Lodge a complaint with the relevant data protection authority

For UK residents, complaints may be made to the Information Commissioner's Office (ICO).

Contact

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Oliver Connaughton
OC NutriHealth
Email: oliver@ocnutrihealth.com